FAQ

Nonprofit FAQ


Q. Where do I find up-to-date information on “Yellowstone Valley Gives”?

The Billings Community Foundation will maintain a web page where a calendar of activities will be posted along with event locations and additional information. The web address is: http://bcfpages.homestead.com/2017updates.html


Q. What is Yellowstone Valley Gives?

Yellowstone Valley Gives is a 24 hour “Crowdfunding” event that embraces new technologies that provide a quick way for the public to support non-profits while tracking donations online. Prize winners are posted during the day to generate excitement similar to a “telethon”. The focus on using social media for this 24-hour crowd funding event, provides a way to identify new donors and enhance the connections we have with existing supporters. This is the second year the Billings Community Foundation has hosted a "Giving Day" event, and last year over $34,000 was raised for 61 participating nonprofits.


Q. When is Yellowstone Valley Gives?

Yellowstone Valley Gives is on Thursday, May 4th, 2017 from 12am to midnight.


Q. Is my organization eligible to participate?

All registered 501(c)3 organizations located in Big Horn, Carbon, Custer, Musselshell, Stillwater, Treasure and Yellowstone County, Montana are eligible to participate.


Q. Why should my organization participate?

Yellowstone Valley Gives is a great way to boost your organization’s fundraising efforts. Yellowstone Valley Gives provides eligible nonprofits the opportunity to reach potential new donors and provides the type of visibility that only a region-wide effort of this type can generate. To make the most of these efforts your organization should ensure that your profile is up-to-date on the site well ahead of Yellowstone Valley Gives Day and is custom-branded to tell your story. Learn more about using the tools.


Q. How can my nonprofit participate?

Search for your organization by name or EIN here. If you do not see your organization listed, you will have the opportunity to create your organization’s profile. You can check out the support articles to walk you through the process, or you can email BillingsCommunityFoundation@gmail.com for more information.


Q. How much does it cost?

There is $75 participation upfront fee for each nonprofit to cover third party expenses for marketing and promotional materials associated with the Yellowstone Valley Gives event. From May 1st to May 31st, GiveGab retains a 2% campaign management fee on all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for standard credit cards and 3.5% + $0.30 for AMEX. Donors are given the option to cover the fees and a majority of them do. If they cover the processing fees, 100% of their online charitable gift will go to your organization. GiveGab’s management fee is 5% on all donations outside the dates of our Yellowstone Valley Gives campaign.


Q. What is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. What is the deadline to ensure my participation in Yellowstone Valley Gives?

The deadline to register and have guaranteed inclusion in Yellowstone Valley Gives is April 10. Your profile on GiveGab is available 365 days a year for fundraising and volunteer management.


Q. Can more than one person claim admin access on our organization’s page?

Yes, pending approval from existing administrators. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page.


Q. How much of the donation will go to our organization?

GiveGab retains a 2% campaign management fee from all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for standard credit cards and 3.5% + $0.30 for AMEX. 100% of all donations are tax-deductible for the donor. All donations will be officially receipted for tax purposes by GiveGab.


Q. When will we receive the donated funds?

Organizations will receive all donations, less any uncovered processing fees, within 3 business days via direct deposit as long as bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure.


Q. How does an organization know who has donated and how much? Can I download a donations report?

All organizations that participate in Yellowstone Valley Gives will be able to access and download a .CSV file of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information. Click here to download a sample donation report.


Q. How can our organization be most successful with the Yellowstone Valley Gives event?

Check out our tips in the Nonprofit Toolkit or attend a webinar or workshop.


Donor FAQ


Q. What is Yellowstone Valley Gives?

Yellowstone Valley Gives is a 24 hour “Crowdfunding” event that embraces new technologies that provide a quick way for the public to support non-profits while tracking donations online. Prize winners are posted during the day to generate excitement similar to a “telethon”.

The focus on using social media for this 24-hour crowd funding event, provides a way to identify new donors and enhance the connections we have with existing supporters. This is the second year the Billings Community Foundation has hosted a "Giving Day" event, and last year over $34,000 was raised for 61 participating nonprofits.


Q. When is Yellowstone Valley Gives?

Yellowstone Valley Gives is on Thursday, May 4th, 2017 from 12am to midnight.


Q. Which organizations can participate?

All registered 501(c)3 organizations located in Big Horn, Carbon, Custer, Musselshell, Stillwater, Treasure and Yellowstone County, Montana are eligible to participate.


Q. Who can donate?

Anyone with a credit card or debit card may donate via YellowstoneGives.org.

Donations through the Yellowstone Valley Gives online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. How can I become a Sponsor to help make "Yellowstone Valley Gives" a success?

In order to make an amplified impact on the fundraising effort of nonprofits participating in "Yellowstone Valley Gives", we encourage local businesses and individuals to become "Event Sponsors" and "Prize Sponsors". To find out more about becoming a Sponsor, go the Billings Community Foundation website and check out the Yellowstone Gives Bulletin Board.


Q. What is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab via direct deposit within 24-48 hours.


Q. How much of my donation goes to the nonprofit?

GiveGab retains a 2% campaign management fee from all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for standard credit cards and 3.5% + $0.30 for AMEX. You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.

You have the option to make your donation anonymous. Anonymous donations will be displayed as "Anonymous." on the organization's page. Organizations will still have access to your name and email address.


Q. Do I need to create an account with GiveGab?

No, you do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit YellowstoneGives.org on your mobile device.


Q. Can I pre-schedule a donation for Yellowstone Valley Gives Day?

While you can give to a nonprofit through the Yellowstone Valley Gives portal before or after Yellowstone Valley Gives Day, your donation must be made on Thursday, May 4, 2017 in order to count towards any prizes or incentives.


Q. What if my preferred organization is not listed?

You can directly contact the organization to make sure they are aware of Yellowstone Valley Gives or you can send an email to BillingsCommunityFoundation@gmail.com to request that we contact them.